FAQs
How long does it take to get my order?
Most in stock
items ship the same day if ordered online before noon Central Time. You can
choose your shipping method at checkout. Please plan ahead if possible, we can
ship overnight, but UPS Next Day Air is expensive for large items like stencils
and tools.

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Is it safe to give my credit card number online?
Parking Lot
Planet uses a secure web site for all credit card transactions. When you get to
the page where you enter your card information, look for the address of the
page. You will see that it begins with https: rather than http: Only you
and our merchant bank (Authorize.net) can see your card number. All
information is encrypted with 128 bit security before traveling over the
internet. We at Parking Lot Planet do not have access to your card number
and neither do hackers.
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What is the best way to contact Parking Lot Planet?
Email is
monitored 24/7, so please send us an email if you have a question, we will
respond quickly. To send an email
Click Here You can also call us, please leave a message and we will call
back. Our number is (903) 566-5499. You can also fax us at our toll free
fax number (866) 821-0552.
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What's Durolast? What's Maxilast?
Both are made
from LDPE, the best and longest lasting stencil material. The difference is the
thickness. Durolast is 1/16" (1.6mm) thick and Maxilast is 1/8" (3.18mm)
thick. Durolast is economical, and flexible. Maxilast is durable and
tough. Either one can be used over and over, the paint can be allowed to
dry and then peeled off. Maxilast is best for larger stencils and ones
that are used frequently.
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What size letters do I need?
3 and 4
inch letters are good for painting on curbs. 12 inch letters are customary
for number and words at the entrance to a parking space. 24 inch letters
are good for NO PARKING stencils. 36 inch letters are a good size for
DRIVE THRU. 96 inch letters are usually used for STOP and YIELD in large
parking lots, and for roadway markings like ONLY or SCHOOL XING.
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